Services – Splendid IT

Our Offerings

We organize offerings around outcomes, with clear value metrics, rapid time‑to‑value, and measurable impact.

Electricity and Water Meter Installations

Meter Installations at residential or commercial properties

Advanced Metering Infrastructure

Real-time Data Monitoring

Remote Disconnect and Reconnect

Tamper Detection Management

Telephone Management Systems (TMS)

Call Tracking: Tracking of call durations, destinations, and costs, providing insights into call patterns and expenses.

Real-time Monitoring: Live dashboards display call details, enabling real-time tracking of incoming, outgoing, and missed calls.

Reporting: Custom reports on call costs, traffic, and system efficiency help businesses make informed decisions.

Fraud Detection: Detection of unauthorized calls and prevention of fraudulent activities.

Multi-Site Management: Centralized management of phone usage across multiple locations.

Voice over Internet Protocol (VoIP)

Cost Savings: VolP offers significant cost savings on domestic and international calls, with some providers offering unlimited calling plans.

Advanced Features: VolP provides features like call forwarding, voicemail-to-email, video conferencing, and call recording.

Flexibility: VolP allows users to make and receive calls from anywhere with an internet connection, using devices like computers, smartphones, or VolP phones.

Scalability: VolP systems can easily be scaled up or down to meet theneeds of growing businesses.

Intelligent Analytics & Data Excellence

Enterprise Architecture, Data Governance, Master Data Management

Business Analysis, Process Optimization, and Change Management

Compliance, Fraud Analytics, Risk Intelligence

Data Visualization, Dashboards, Self‑Service BI

Predictive Analytics, Data Science readiness, AI‑infused insights

4IR Transformation & Digital Augmentation

AI/ML enablement and responsible AI practices

Robotic Process Automation (RPA)

Internet of Things (IoT) for asset monitoring and smart facilities

Blockchain for data integrity and provenance

Cybersecurity Services (Zero Trust, threat modeling, security posture)

VR/AR for training, design reviews, and simulation

Edge/fog computing for latency‑sensitive workloads

Enterprise Software & Modern Applications

Human‑centered UX design and modern app development

CRM, ERP, HCM/HRIS, Asset & Maintenance Management

Service Management, Contact Centre Analytics

Development of e-submissions and online applications platforms

Maintenance and Support

Connectivity, Networking & Collaboration

Fibre installation, optimisation, and management

Campus/WAN design, Wi‐Fi optimization

UCaaS, VOIP, and Unified Communications

Network security, monitoring, threat detection, and SD‐WAN options

Data Management, Governance & Insights

Data quality, metadata, and Master Data Governance

Big Data platforms, data lakes, data fabric Data visualization, self‐service analytics, decision enablement

Privacy, POPIA readiness, data protection controls

Cloud Strategy, Migration & Resilience

Cloud strategy, readiness assessments, and ROI design

Public, private, and hybrid migration and modernization

Cloud‐native, serverless, and containers IaaS, DR, backup, and business continuity

Identity & access management, Zero Trust, MFA

Enterprise Solutions & Modernization

SAP, Oracle, Microsoft Dynamics 365

Legacy modernization and integration (PEGA, Mainframe)

Implementation, upgrade, migration, IV&V

Security audits, ISO considerations, and compliance
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Productivity, Collaboration & Workplace Modernization

Microsoft 365 licensing, security, and compliance

Cloud backups and data storage (proprietary and third‐party)

Collaboration tools and digital workplace enablement

End‐user adoption programs and training

End‐User Compute & Device Management

Laptops, desktops, tablets, mobile devices

Monitors and peripherals

Endpoint security, device management, and support services

Cybersecure Network & IP Protection

Network intrusion detection and prevention

Continuous monitoring and anomaly detection

Data loss prevention and IP protection strategies

Data Protection, Storage & DR Orchestration

Scalable data storage solutions

Real‐time backup and recovery

Immutable/versioned backups and disaster recovery orchestration

Gen Africa, 22 Sloane Street, Bryanston, Johannesburg. 2191